← Back to Home

Privacy Policy

Last Updated: January 15, 2025

1. Introduction

Top Tier Fitness ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and disclose your information when you use our services.

2. Information We Collect

We collect several types of information for various purposes:

Personal Data

• Name and contact information (email, phone number)
• Health and fitness information you provide
• Training goals and preferences
• Performance data and measurements
• Payment and billing information

Usage Data

• Information about how you use our website and services
• IP address, browser type, and device information
• Pages visited and time spent on our site
• Referring website information

3. How We Use Your Information

We use your personal data for the following purposes:

• Providing and maintaining our fitness coaching services
• Creating personalized training programs
• Communicating with you about your training and our services
• Processing payments and managing your account
• Improving our services and website functionality
• Sending you marketing communications (with your consent)
• Complying with legal obligations

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for collecting and using your personal data includes:

• Consent: When you have given clear consent for specific purposes
• Contract: Processing necessary for our contract with you
• Legal Obligation: Processing required by law
• Legitimate Interests: For our business operations, provided your rights are protected

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service providers who assist in delivering our services
• Payment processors for transaction processing
• Legal authorities when required by law
• Business partners with your explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and staff training
• Secure data storage and transmission

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Training records may be kept for up to 7 years for business and legal purposes.

8. Your Rights (GDPR)

If you are in the EEA, you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Restriction: Request limitation of processing
• Data Portability: Request transfer of your data
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. Please see our Cookie Policy for detailed information about our use of cookies and how to manage your preferences.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

11. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent and believe your child has provided us with personal data, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: [email protected]
Phone: +1 (555) TIER-FIT
Data Protection Officer: [email protected]

14. Supervisory Authority

If you are in the EEA and have concerns about our data processing, you have the right to lodge a complaint with your local data protection supervisory authority.